The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren\'t even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.
Peggy - Purchasing Agent at AWC
In sales, the saying goes ‘always be closing.’ Here are a few blunders to avoid for the sake of ‘ABC.’
Being unprepared – Good salespeople are prepared for any question a prospect may ask through careful analysis of their company and its respective needs. Great salespeople anticipate potential objections ahead of time, enabling them to preemptively bring them up first to diffuse them.
Not respecting your prospect’s time – Just like you, your prospect’s time is valuable. Show up at the agreed-upon time, if not earlier. Don’t beat around the bush…get to the point. Finally, don’t overstay your welcome.
Neglecting to follow up promptly – Research shows successful sales transactions require a number of follow-ups after the initial pitch, making it essential to contact a prospect post-meeting. It’s also important to be prompt with your follow up, while you and your pitch are still fresh in their mind.