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The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren\'t even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.

Peggy - Purchasing Agent at AWC

Blog


Why Your Business Should Embrace Managed Print Services

Posted Feb 18, 2019

By outsourcing the management of your printing devices through Managed Print Services (MPS), you’ll experience:

Lower costs. An MPS solution will save you money by identifying and eliminating unreliable, inefficient, and unnecessary devices. These machines will be consolidated and replaced by fewer, more efficient and reliable devices, reducing the overall size of your printer fleet without sacrificing productivity. Further costs savings will be realized through features such as high-quality draft modes and duplex printing, combined with curbing wasteful printing practices.

Reduced downtime. In addition to replacing unreliable machines, MPS will maximize uptime through preventative maintenance, real-time monitoring, and the auto-replenishment of supplies. In the event you do have a device go down, you can count on a qualified professional to swiftly respond, diagnose, and resolve the issue. 

Increased security. MPS will protect your devices with the latest security updates, patches, and firmware, while providing you access to the latest, greatest security measures. You also can secure your printed documents through pull printing, which will prevent sensitive data from being left in the output tray.

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