The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren\'t even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.
Peggy - Purchasing Agent at AWC
IT & Office Networking
Offering Complete IT Services in Yuma, AZ:
- Server Sales and Support in Yuma, AZ
- Computer Sales and Repair in Yuma, AZ
- Sales and Service Of Any Hardware Or Software Within Your Office Environment in Yuma, AZ
We offer complete local IT support services, featuring more CompTIA(R) trained technicians than anyone else in town, state of the art remote helpdesk software, and 15 people right here in Yuma, devoted to helping your business grow.
We also offer:
YOE CONNEXT Managed Network Services (MNS) We are the only Yuma company offering this type of service! Leverage the Best IT Experts as Your Own!
Downtime is expensive. It can hurt credibility and take time away from essential business tasks. Small businesses need a support team they can trust to provide advice, resolve issues quickly, and, where possible, proactively correct issues before they become problems. YOE CONNEXT provides the years of IT expertise and the trusted Yuma Office Equipment customer philosophy you can count on.
YOE CONNEXT Service Desk and Network Operations Center (NOC) Located in Pittsburgh, our Service Desk and NOC, are staffed 24/7 with support engineers credentialed with current CompTIA(r) , Microsoft(r) , HP(r) , and Cisco(r) certifications. Our guiding principle is to create an outstanding service experience at each customer touch point. Our support engineers have been selected for their ability to listen, understand issues, and arrive at a solution that puts users back on track as quickly as possible. We simply serve as an experienced extension of your business.