I have worked with Yuma Office Equipment Supply for three years. I am completely satisfied with their outstanding commitment to partnering with me for my businesses success. What has impressed me the most is their attention to customer service, their a wonderful representation of idealistic customer service from the Owner to our Sales agent
Robert S. Libberton - CHIEF ADMINISTRATIVE OFFICER
The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren't even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.
Peggy - Purchasing Agent at AWC
Your persistence and patience has saved a lot of un-necessary shuffling of equipment, IT staff time and unrealized (future) gains of payroll staff time. It’s my opinion that companies which were able to survive the recent economic issues and flourish, can attribute much of their survival to excellent customer service like yours.
Mark Cameron - Network Administrator - Foothill PackingPosted October 26, 2012
Anytime we call, your techs seem to be instantly at our door. We appreciate that!
Beverly - ACCURATE ACCOUNTINGPosted October 16, 2012
You guys are absolutely awesome! Your teamwork is terrific!
CROSSROADS MISSIONPosted October 16, 2012