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The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren\'t even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.

Peggy - Purchasing Agent at AWC

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Email Etiquette: Common Mistakes to Avoid

Posted Mar 20, 2018

Email blunders can make us look bad, frustrate our clients and co-workers, and cause unnecessary tension in the workplace. Let’s take a look at some of the common mistakes to avoid.

Unhelpful Subject Lines – A relevant, descriptive subject line will help recipients prioritize their messages and make it easier for them to find them in the future.

Grammatical/Spelling Errors – These are careless mistakes that reflect poorly on you, making you look unprofessional. Before hitting ‘send,' always perform a spell check and proofread your message to look for mistakes a spell check won’t catch.

Reply All – No one likes to receive a reply from every other recipient of an email unless it actually pertains to them. Leave people off of your reply unless it requires their attention.

Ignoring Senders – Ignoring someone is hardly good etiquette, even if you don’t have an answer to their question or inquiry. Always follow up in a reasonable amount of time, even if it’s simply to let them know you’re working on the matter.

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