The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren\'t even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.
Peggy - Purchasing Agent at AWC
As an employer or manager, it’s important to be aware of your actions and avoid behaviors that can have a negative impact on the morale of your subordinates, such as:
Pitting employees against each other – While pitting your employees against one another as part of an internal competition may seem like a healthy way to motivate your staff, this tactic can quickly turn counterproductive for all but the winner. Competitions such as this often result in resentment and divisiveness among coworkers.
Publically calling out employees – Employees make mistakes and fail to meet expectations from time to time. However, publicly admonishing them in these instances only serves to create an environment of anxiety and fear where your staff walks on eggshells. No employee wants to be made an example of and be embarrassed in front of their colleagues.
Holding good performers back – High-performing employees can pose a conundrum for employers: their performance merits a promotion but they are so good at what they do it will be difficult to replace them. If you want to keep employees, you must allow for upward mobility. Never hold someone back in spite of their performance.
Taking measures to foster and promote employee morale is a cost-effective way to keep engagement up and turnover down.