The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren\'t even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.
Peggy - Purchasing Agent at AWC
While we continue to await the arrival of the paperless office, printed documents remain an integral part of workflows in most companies. In fact, depending on who you ask, office printing volumes are not only failing to decline sharply but are actually increasing in certain vertical markets. With our continued reliance on printers in our business processes, it’s no wonder outsourcing the management of our print fleets through Managed Print Services (MPS) is so popular.
Improved efficiency – Odds are, your workflows are being adversely impacted by inefficient devices that are incapable of handling your workload or meeting your needs. A thorough assessment of your print fleet and business processes by your MPS partner will detect weak links in your operation, so they can be replaced with the right device(s) for the job and distributed properly throughout your workplace.
Lower costs – By consolidating your printers and eliminating obsolete, inefficient, or unreliable devices, your company will streamline its print fleet and save money through subtraction. Combine that with reduced print volumes and predictable monthly billing, and MPS enables you to control your printing costs.
Reduced downtime – Your employees aren’t trained service technicians, and they do not have the time or expertise to keep your printers up and running. By outsourcing the management of your printing environment to a team of professionals, you’ll also benefit from proactive monitoring, preventive maintenance, and auto-supply replenishment that will ensure your devices are always up for the challenge and your workflows don’t grind to an unexpected halt.
Better security – Companies across all industries work with confidential data that needs to be protected. However, one vulnerability that is rarely considered is a networked printer. Your MPS provider will help you protect sensitive information through measures such as regular firmware updates, encryption, and pull or follow-me printing, not to mention wiping printer hard drives at the end of your lease.
Increased sustainability – Corporate stewardship has become a priority for many businesses, and your printing practices are a great place to start greening your workplace. MPS enables you to identify usage patterns and print volumes through print monitoring software to eliminate wasteful printing and lower overall print volumes via rules-based printing, as well as replace energy-inefficient devices with more eco-friendly models.
If your business isn’t taking advantage of the benefits provided by an MPS solution, contact us today to schedule a free initial assessment of your print environment.