The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren\'t even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.
Peggy - Purchasing Agent at AWC
Blog
Positively Addressing Poor Employee Performance
Posted on October 15, 2018
Address the employee sooner rather than later. Putting performance issues off will only make matters worse, alienating or demotivating employees performing at a high level. When speaking with underperformers, it’s essential you are open and direct about their performance without coming across as angry or emotional. While studies show most employees want to hear corrective feedback that will help them succeed at their job, doing so in a non-constructive manner can cause them to get defensive and be unreceptive to your input.
Continue Reading →Why Mobile Printing Matters in the Modern Workplace
Posted on October 8, 2018
Many companies have embraced the bring-your-own-device (BYOD) concept, allowing their employees to utilize their personal mobile devices for business purposes. Workers using their own smartphones, laptops, or tablets to accomplish work-related tasks is an all-too-common sight in the modern workplace. In fact, a recent study by Cisco revealed 69 percent of IT decision makers were in favor of BYOD, viewing it as a positive addition to any workplace policy, citing that workers are saving at least 81 minutes of time per week by using their own devices. Allowing your staff to use their own devices also results in reduced costs, increased flexibility, and greater employee satisfaction. Mobile devices are part of the ever-evolving office.
Continue Reading →3 Steps to Better Decision Making
Posted on October 2, 2018
In business, we’re faced with decisions every day. Thankfully, there are a number of tactics you can employ to improve your decision-making skills.
Continue Reading →Office Technology: Should You Buy or Lease?
Posted on September 24, 2018
Should you buy or lease your next printer? Which option makes more sense for your company comes down to a number of factors.
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