The service we have. and continue to receive. from both Chris and Diane. is exceptional to say the least. Chris has gone the extra mile on more occasions than I can easily name to be sure we are satisfied with his service. Diane takes our many questions in stride, and always provides exactly what we are looking for. even when we aren\'t even sure what it is. After a thorough review of the available companies and copiers. and several interviews and presentations, it was decided to go with Yuma Office Equipment, utilizing the State of Arizona Contract. Since we made the switch in copiers. we are experiencing no errors in billing and great service. Before the change, it was a monthly issue. with lost invoices and late charges. Service was slow and at times. did not handle the problem. With the new contracts. we can bill everything to a Purchasing Card which also gives us the option to split out the individual charges to multiple accounts. We are a very large organization. with many campuses. spread out from San Luis to Parker; Chris has never once indicated that the immense amount of time and travel required of him in the set up and continued handling of the accounts was any kind of issue. He is an amazing representative to work with, and we count ourselves lucky to have him handling our accounts.
Peggy - Purchasing Agent at AWC
YOE CONNEXT Provides Next Generation IT SupportPosted on June 1, 2012
I am thoroughly excited again as we introduced our YOE CONNEXT- Next Generation IT Support. We actually had already introduced our Managed Network Support package, but we needed a spiffy name to go along with extreme service that we provide, and here it is!Continue Reading →
New NOC Provides the Best of Both WorldsPosted on April 1, 2012
Someone asked me about our Network Ops Center (NOC) and why it is in Cedar Rapids, rather than Yuma. While I am a firm believer in keeping business local, there are several reasons why I chose for us to go the route we did, and also sell the idea to Craig.Continue Reading →
YOE Acquires Network Operations CenterPosted on March 1, 2012
I am excited to report that we finally finished our acquisition for our Network Operations Center or NOC. The NOC located in Cedar Rapids IA, allows us the ability to be Yuma's first true Managed Network Services (MNS) provider.Continue Reading →